The demand for online stores has steadily skyrocketed since 2020 for multiple reasons. Online flower stores’ customers prefer to order bouquets and pay a stipulated shipment fee. Each online store has a transporter whose role is to deliver flowers to the clients.
Given this, online buyers must provide their shipping address when signing up for an online store.
5 Major Challenges Shippers Encounter When Driving to Deliver Flowers
(i) Unexpected car breakdown
Some deliverymen may encounter a flat tire when en route to a customer’s delivery address. For this reason, professionals advise shippers to convert their cars to reliable delivery trucks to reduce car-related issues.
(ii) Impatient customers
Transporters deliver orders to multiple customers daily, but some customers are too impatient. They might keep calling the shipper, preventing them from achieving their daily goals with zero stress.
(iii) Running out of petrol or diesel
Understandably, the driver may run out of gas when driving to the customer’s location. Unfortunately, gas stations are not all-over, particularly in rural areas. For this reason, the delivery driver may take too long to deliver the flowers to the online customer.
(iv) Traffic snarl-up
Deliverymen may encounter excessive traffic, especially those that operate within major cities. Usually, traffic jam is common in the morning and evening hours. For this reason, online stores prefer bulk orders to reduce delivery time.
(v) Disrespectful clients
Sadly, some customers may test the delivery driver’s patience by disrespecting them during delivery. For instance, some may say hurtful words due to delayed delivery, oblivious to the challenges the driver encountered.
What Online Stores Do Before Delivering Flowers
· Packaging
The relevant team gets the product, such as sympathy flowers and packs it in a box. Afterwards, they wrap the product nicely with cell tape and keep the package in a shipping bag.
· Attaching the delivery address
A delivery driver deals with multiple orders and hence may not know all these addresses off-head. For this reason, the delivery department ensures they imprint the shipping address on the package.
· Updating the online order
Customer representatives must update the orders to help the customer keep track of the delivery process. Main stages include order processing, packaging, and delivery. Instant updating will help customers develop trust in the respective e-commerce store.
Closing Thoughts
In closing, online stores have made life more bearable for consumers globally. Surprisingly, some online stores deliver flowers across different continents. However, potential customers must be ready to pay the applicable shipment fee.